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"An Act to Improve Public Records", Chapter 121 of the Acts of 2016 made significant changes to the Public Records Law that took effect on January 1, 2017. The Supervisor of Records has promulgated regulations 950 CMR 32 to implement the Public Records Law.
The Public Records Law creates a position called the Records Access Officer (RAO). Regulations define the RAO as a governmental officer or employee within the municipality designated to perform duties described in 950 CMR 32 including:
To make a public records request you can fill out a public records request form online, in-person, by mail, or email the form to Patrolman McEvoy.